The store is overstuffed with display shelves and racks. Every time I turned around i was getting jabbed in the back by one of those ranks they hang shirts and jeans on.
I sometimes visit this store and compare inventory to my own store 30 min. north in Ardmore, OK and always surprised to find that even though my store is larger in size, it doesn't seem to have as much as this store. Unfortunately, because this store is smaller in square footage it is so cram packed that you can barely get around the aisles. It would be especially hard if you had a stroller. They could easily move to a larger location and spread out which would make it a much more pleasant experience for the customer.
Store is so over crowded with merchandise you can barely move. Don't bother trying to find anyone to help you. You can stare them down and they act like it's not their job.
The women behind the counter have no customer service skills. I wanted to see if a coupon would work to buy my nephew a new pair of tennis shoes. No, she would not even try it. And did not Even do it. The customer behind me even said "That is messed up. " The worst attitude ever in this small town who should appreciate their jobs. They should be retrained or replaced. Customer service is for everyone not just a few.
Love the selections, but the prices are steep. If you go for the sales, you can get cute clothes for a great price. On another note, the women's section could use some work. I believe their clothing is outdated for our time.
Bealls is a US Department Store based in Gainesville, Texas. Bealls is located at 1008 E Highway 82, Gainesville, TX 76240, USA.
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